Finnish-speaking Customer Support Expert - iGaming in Malta

Next Job Abroad; Málaga; Hybrid; EUR 24,000 - 36,000; Full time

Benefits offered by this job

Relocation support

Health insurance

Wellness benefits

Job summary

Next Job Abroad is seeking a Finnish-speaking Customer Support Expert for a Malta-based role. You will handle Finnish customer inquiries across multiple channels, resolve issues, and deliver outstanding service within an international team in the iGaming sector.

This position offers a hybrid setup in sunny Malta, relocation support, and health/wellness benefits. Prior customer service experience is welcome, especially in iGaming, and English proficiency is required.

Qualifications

• Fluent Finnish and English at C1 level or higher.
• Strong communication and a customer-focused mindset.
• Good problem-solving and attention to detail.
• Comfort with computers and digital tools.
• Willingness to work rotating shifts.
• Experience in customer service; iGaming experience is a plus.

Responsibilities

• Support Finnish-speaking customers across channels.
• Troubleshoot issues and provide excellent service.
• Collaborate with an international team to ensure smooth service.
• Develop knowledge of iGaming operations.

Skills

Finnish language

English language

Communication

Customer focus

Problem solving

Attention to detail

Digital tools

Flexible shifts

Job description

Ready to take your career abroad? Join an international team in sunny Malta!

We're looking for a Finnish-speaking Customer Support Expert to join a growing company in the iGaming industry.

Whether you're looking to take your first steps in the industry or already have customer service experience, this could be a great opportunity to develop your skills in an exciting, international environment.

What you'll do

• Support Finnish-speaking customers across different communication channels.
• Assist with enquiries, troubleshoot issues and provide excellent customer experiences.
• Work closely with an international team to ensure smooth and efficient service.
• Develop your knowledge of the iGaming industry and customer support operations.

• Fluent Finnish and English (C1 level or higher).
• Strong communication skills and a customer-focused mindset.
• Good problem-solving abilities and attention to detail.
• Confidence using computers and digital tools.
• Flexibility to work rotating shifts.
• Previous customer service experience is an advantage, especially within iGaming.

• Full-time position based in Malta, with a hybrid working model.
• Relocation support to help you settle in.
• Health insurance and wellness benefits.
• Opportunity to gain valuable experience in the iGaming industry.
• An international and collaborative working environment.