Swedish-speaking Customer Service Agent for iGaming company in Malta

Next Job Abroad; Málaga; Hybrid; EUR 18,000 - 28,000; Full time

Benefits offered by this job

Hybrid work

Paid training

Health insurance

Travel insurance

Dental insurance

Wellbeing perks

Gym allowance

Career growth

Job summary

Next Job Abroad is recruiting a Swedish-speaking Customer Service Agent to assist players via chat and email, resolving issues and answering questions in a lively, international setting. You will receive real training on soft skills, fraud awareness, and gaming knowledge to handle diverse situations with confidence.

The role emphasizes initiative and positivity, focusing on creating a supportive experience where players feel heard and valued while enjoying a dynamic iGaming workplace in Malta.

Qualifications

• Native Swedish speaker with good English.
• Friendly, positive, and a problem-solver.
• Ready to work shifts and enjoy a lively, international workplace.
• Interested in gaming or already have experience in customer service.

Responsibilities

• Assist players via chat and email, solving problems and answering questions.
• Ensure every customer has a great experience.

Skills

Native Swedish speaker

Good English

Friendly

Problem-solver

Job description

Ready for a new adventure? Move to Malta and kickstart your international career!

Sunshine, sea views, and endless social life. Malta is the perfect Island for young people looking to live abroad. Here you'll find an international community, weekend boat trips, beach parties, and colleagues from all over the world. And the best part? You can build your career while living your dream Island life.

The job

Join one of Malta's leading iGaming companies as a Swedish-speaking Customer Service Agent. You'll be helping players via chat and email, solving problems, answering questions, and making sure every customer has a great experience. No boring scripts, you'll get real training (including soft skills, fraud awareness, and gaming knowledge) so you can handle every situation with confidence. The company values initiative and positivity. It's not just about solving issues, but making players feel understood and appreciated.

Requirements

• Native Swedish speaker with good English
• Friendly, positive, and a problem-solver
• Ready to work shifts and enjoy a lively, international workplace
• Interested in gaming or already have experience in customer service

Benefits

• Competitive salary & performance bonus
• Hybrid work - work from home most of the time, with regular office days for team fun and coffee catch-ups
• Paid training - one month of hands-on guidance before you go live
• Private health insurance, travel insurance & dental insurance
• Wellbeing perks - gym allowance, massages, healthy lunches, and social events
• Career growth - develop your skills and move up in the company

If you are eager to move abroad, and want to work in a fun, social environment, Malta is waiting for you!