Danish-speaking Responsible Gaming Analyst in Malta

Next Job Abroad; Málaga; Presencial; EUR 35.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private health insurance

Daily breakfast and lunch

Wellness allowance

Extra birthday leave

Team building events

Relocation package

Descripción de la vacante

Next Job Abroad is looking for a Danish-speaking Responsible Gaming Analyst in Málaga, Spain. This role requires a passion for psychology and player protection, alongside a minimum of one year in iGaming. Responsibilities include monitoring player behavior, addressing at-risk players, and maintaining detailed case reports. You will enjoy benefits like private health insurance, daily meals, a wellness allowance, and a relocation package if not currently located in Malta. Be part of a team dedicated to responsible gaming.

Formación

• At least 1 year of experience in the iGaming industry.
• Confident in monitoring and analyzing player behavior.
• Ability to handle sensitive situations calmly.

Responsabilidades

• Monitor player behavior and identify risk patterns.
• Support at-risk players with guidance.
• Maintain documentation and reports for cases.

Conocimientos

Fluent Danish

English confidence

Empathy

Emotional intelligence

Analytical skills

Detail-oriented

Curiosity about addiction psychology

Descripción del empleo

Our client is strengthening their Responsible Gaming team in Malta and is looking for a Danish-speaking Responsible Gaming Analyst with prior iGaming experience who wants to work where psychology, player protection, and compliance meet. Responsible Gaming is one of the most important areas in iGaming. It's where the industry shows responsibility, ethics, and care. If you're interested in human behaviour, patterns, and making a real difference to players, this role goes beyond traditional customer support.

Requirements

Previous iGaming experience (minimum 1 year) is required.

• Speaks Danish fluently and is confident in English
• Has at least 1 year of iGaming experience
• Is curious about addiction psychology, player behaviour, and human decision-making
• Has strong empathy and emotional intelligence
• Can balance compassion with regulatory responsibility
• Is analytical, detail-oriented, and comfortable handling sensitive situations
• Stays calm in complex or high-pressure cases
• Enjoys learning and developing within compliance and player protection

Responsibilities

• Monitoring player behaviour and identifying potential risk patterns
• Proactively reaching out to at-risk players with support and guidance
• Blocking underage accounts during registration checks
• Reviewing self-excluded accounts and processing refund cases when applicable
• Maintaining detailed case reports and documentation
• Escalating high-risk cases with clear analysis and recommendations
• Contributing ideas to improve Responsible Gaming procedures
• Supporting internal awareness and training initiatives around RG

Benefits

Alongside meaningful work, you get the lifestyle upgrade.

• Private health insurance
• Daily breakfast and lunch
• Wellness allowance
• Extra birthday leave
• Team building and company events
• Relocation package if you are not already located in Malta (flight + two weeks accommodation)

If you want a role where your work genuinely matters — and where psychology, responsibility, and human care are part of your daily tasks — this is a powerful next step.