Danish-speaking Customer Support Advisor for big iGaming client in Malta

Next Job Abroad; España; Presencial; EUR 30.000 - 37.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Performance bonus

Career development opportunities

Free gym access

Private health insurance

Birthday off

Regular team events

Descripción de la vacante

Next Job Abroad in Malta is seeking a Danish-speaking Customer Service Advisor to deliver exceptional support across betting, payments, and account queries. You will communicate via Live Chat, email, and phone, ensuring a friendly, efficient experience for customers worldwide.

The role is full-time with an engaging schedule that includes evenings, weekends, and holidays, offering a competitive base salary and a strong perks package to help you thrive on the island.

Formación

• Danish language fluency (native or fluent) and strong English communication.
• Experience in fast-paced customer service is beneficial.
• Willingness to adapt to varied shifts, including evenings and weekends.

Responsabilidades

• Assist customers with betting, payments, and account queries via live chat, email, and phone.
• Provide solutions and a world-class customer experience.
• Maintain calm under pressure and multitask efficiently.

Conocimientos

Danish

English

Herramientas

CRM systems

Descripción del empleo

Start your next adventure under the Maltese sun

Imagine living on a beautiful Mediterranean island where every weekend feels like a mini holiday — surrounded by turquoise water, lively restaurants, and over 300 days of sunshine a year. Malta isn’t just a place to work — it’s a lifestyle. With its international community, vibrant culture, and laid‑back coastal vibe, it’s no wonder so many people come here for a job and end up calling it home.

About the role

Our client, one of the world’s most loved online gambling brands, is on the lookout forDanish-speaking Customer Service Advisorswho thrive in a fast‑paced environment and enjoy turning every customer interaction into a positive experience.

You’ll be the friendly voice and helping hand for customers worldwide — assisting with betting, payments, and account queries viaLive Chat, email, and phone. Your role will be all about providing solutions, guidance, and a world‑class experience every time.

This is afull‑time positionfor someone adaptable, motivated, and ready to work in sync with the sporting calendar. Expect a varied schedule — evenings, weekends, and public holidays — but also the satisfaction of being part of something exciting and dynamic.

• Native or fluentDanish, plus solidEnglishcommunication skills (both written and verbal)
• A passion for delivering exceptional customer service
• Calmness under pressure and the ability to multitask like a pro
• Problem‑solving initiative and eagerness to take ownership
• Openness to feedback and personal development
• Strong computer literacy (experience with CRM systems is a plus)
• Previous experience in a fast‑paced customer service environment is beneficial

Aside from a competitive base salary, our client offers an impressive range of perks designed to make your life in Malta even better:

• Base starting salary: €33.600 annually
• Performance bonus and career development opportunities
• Free gym access
• Comprehensive private health insurance
• Healthy office snacks to keep you energised
• Yourbirthday off— because celebrations matter!
• Regular social events and team activities to help you build lasting friendships on the island

Relocation package

• 6 weeks of paid company accommodation
• Allowance of €200 per week towards your accommodation for the remainder of your inital 26 weeks of service
• €100 added to the monthly salary for the first 6 months for flights to visit friends and family back home