Field Ops Lead & Service Account Engineer — Madrid

MERMEC, Inc.; Torres de la Alameda; Presencial; EUR 50.000 - 55.000; Jornada completa

Descripción de la vacante

Mermec is seeking a Service Account Engineer and Field Operations Coordinator to lead on-site activities in Spain and coordinate a newly formed team. The role requires a hands-on approach in a start-up environment, traveling as needed and collaborating closely with the Italian team for training and warranty phases.

Fluent Spanish and English are mandatory, with a strong electronics/IT/mechanical background and at least six years in related roles.

Formación

• 6+ years experience in electronics, automotive, railway, or oil & gas sectors.
• Fluent in Spanish and English, written and spoken.
• Willing to travel up to 30% within Spain.
• Based in Madrid or willing to relocate to Madrid.
• Strong leadership and customer-focused mindset with problem-solving skills.

Responsabilidades

• Lead and coordinate on-site activities and field operations.
• Achieve targets, manage timing, and ensure contract deadlines.
• Plan, schedule, and monitor all project activities and logistics.
• Coordinate with Italian team for training and warranty phases.
• Serve as on-site customer contact and provide technical advisory support.
• Oversee field spare parts, tools, and equipment.
• Suggest product/process improvements with a 360-degree view.
• Support team training and evaluate performance.
• Travel domestically up to 30% to cover sites.

Conocimientos

Team leadership

Customer-focused approach

Communication skills

Proactive problem solving

Willingness to learn Mermec systems

Ability to coordinate technicians

Educación

Bachelor's degree in Electronics/CS/IT/Mechanical Engineering

Herramientas

LabVIEW

Oscilloscopes

Multimeters

Windows OS

Network configuration

Descripción del empleo

Mermec is seeking a Service Account Engineer and Field Operations Coordinator to lead on-site activities in Spain and coordinate a newly formed team. The role requires a hands-on approach in a start-up environment, traveling as needed and collaborating closely with the Italian team for training and warranty phases.

Fluent Spanish and English are mandatory, with a strong electronics/IT/mechanical background and at least six years in related roles.