Field Ops Lead & Service Account Engineer — Madrid

MERMEC, Inc.

Torres de la Alameda

Presencial

EUR 50.000 - 55.000

Jornada completa

Hace 2 días
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Descripción de la vacante

Mermec is seeking a Service Account Engineer and Field Operations Coordinator to lead on-site activities in Spain and coordinate a newly formed team. The role requires a hands-on approach in a start-up environment, traveling as needed and collaborating closely with the Italian team for training and warranty phases.

Fluent Spanish and English are mandatory, with a strong electronics/IT/mechanical background and at least six years in related roles.

Formación

  • 6+ years experience in electronics, automotive, railway, or oil & gas sectors.
  • Fluent in Spanish and English, written and spoken.
  • Willing to travel up to 30% within Spain.
  • Based in Madrid or willing to relocate to Madrid.
  • Strong leadership and customer-focused mindset with problem-solving skills.

Responsabilidades

  • Lead and coordinate on-site activities and field operations.
  • Achieve targets, manage timing, and ensure contract deadlines.
  • Plan, schedule, and monitor all project activities and logistics.
  • Coordinate with Italian team for training and warranty phases.
  • Serve as on-site customer contact and provide technical advisory support.
  • Oversee field spare parts, tools, and equipment.
  • Suggest product/process improvements with a 360-degree view.
  • Support team training and evaluate performance.
  • Travel domestically up to 30% to cover sites.

Conocimientos

Team leadership
Customer-focused approach
Communication skills
Proactive problem solving
Willingness to learn Mermec systems
Ability to coordinate technicians

Educación

Bachelor's degree in Electronics/CS/IT/Mechanical Engineering

Herramientas

LabVIEW
Oscilloscopes
Multimeters
Windows OS
Network configuration

Descripción del empleo

Mermec is seeking a Service Account Engineer and Field Operations Coordinator to lead on-site activities in Spain and coordinate a newly formed team. The role requires a hands-on approach in a start-up environment, traveling as needed and collaborating closely with the Italian team for training and warranty phases.

Fluent Spanish and English are mandatory, with a strong electronics/IT/mechanical background and at least six years in related roles.

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