Field Operations Lead & Service Account Engineer

MERMEC, Inc.; Santiago de Compostela; Presencial; EUR 50.000 - 55.000; Jornada completa

Descripción de la vacante

MERMEC, Inc. is seeking a Service Account Engineer and Field Operations Coordinator for projects in Spain. You will lead a start-up team, coordinate and plan on-site activities, and act as the primary on-site contact with customers.

The role requires travel throughout Spain, collaboration with the Italian team, and an emphasis on training and continuous improvement. The candidate should have a strong electronics/IT/mechanical engineering background, fluent in Spanish and English, and at least 6

Formación

• Minimum 6 years of experience in similar service/account engineering roles in electronics, automotive, railway, or oil & gas.
• Fluent written and spoken Spanish and English.
• Strong leadership, team management and communication skills.
• Willingness to travel up to 30% within Spain and to Madrid-based base.
• Based in Madrid with ability to coordinate technicians and subcontractors.

Responsabilidades

• Achieve targets and contract deadlines.
• Coordinate and schedule the team and on-site activities, including logistics.
• Plan and monitor all activities required for contract execution.
• Interact with the Italian team for training and coordination.
• Act as on-site customer contact throughout the project duration.
• Provide technical advisory support to customers.
• Manage field spare parts and tools; propose product and process improvements.
• Support team training and professional development.
• Monitor team performance.

Conocimientos

Leadership

Team management

Customer relationship management

Excellent communication

Willingness to travel

Fluent Spanish & English

Educación

Electronics

Computer Science

Information Technology

Mechanical Engineering

Herramientas

LabVIEW

Windows OS

Measurement software

Oscilloscopes

Schematic reading

Descripción del empleo

MERMEC, Inc. is seeking a Service Account Engineer and Field Operations Coordinator for projects in Spain. You will lead a start-up team, coordinate and plan on-site activities, and act as the primary on-site contact with customers.

The role requires travel throughout Spain, collaboration with the Italian team, and an emphasis on training and continuous improvement. The candidate should have a strong electronics/IT/mechanical engineering background, fluent in Spanish and English, and at least 6