Fashion Customer Service Rep – German Speaker

Triangle Solutions; Barcelona; On-site; EUR 16,000 - 22,000; Full time

Job summary

Triangle Solutions is seeking a Customer Service Representative for its Barcelona operation. The role involves handling incoming calls from new and existing customers and ensuring accurate processing of orders, changes, and returns.

Work schedule is 38.5 hours per week, Monday to Friday, 9:00 to 18:00, with a one-month temporary contract and a short unpaid training before start on November 9th. The company promises a dynamic, international team and opportunities for growth.

Responsibilities

• Receive incoming telephone calls from new and existing customers
• Manage customers' orders, changes and returns of products and/or services according to ensure timely and accurate product and service delivery
• Provide an excellent customer service experience to clients through different contact channels, in order to enhance customer satisfaction, engagement and increase sales

Job description

Triangle Solutions is seeking a Customer Service Representative for its Barcelona operation. The role involves handling incoming calls from new and existing customers and ensuring accurate processing of orders, changes, and returns.

Work schedule is 38.5 hours per week, Monday to Friday, 9:00 to 18:00, with a one-month temporary contract and a short unpaid training before start on November 9th. The company promises a dynamic, international team and opportunities for growth.