German-Speaking Customer Rep – Onsite (Barcelona)

Concentrix; Barcelona; Presencial; EUR 20.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full paid training

Referral bonus

Career development programs

Central Barcelona location

Descripción de la vacante

Concentrix is seeking a German-speaking Customer Representative to join our on-site team in Barcelona. You will handle incoming calls, emails, and other channels, resolving customer demands with a focus on delivering quality service.

The role requires German proficiency and advanced English, with full paid training, career development programs, and a central Barcelona location. Working hours are Monday to Friday, 9:00–18:00, with performance-based bonuses.

Formación

• Fluent or proficient in German and English.
• Able to work in a customer service environment.
• Strong listening and problem-solving skills.

Responsabilidades

• Take incoming customer calls via phone, email, or other channels and resolve requests.
• Log contact details in the system and provide timely responses within SLA.
• Maintain knowledge of products and applications for assigned customers.

Conocimientos

German language

English language

Customer service

Descripción del empleo

Concentrix is seeking a German-speaking Customer Representative to join our on-site team in Barcelona. You will handle incoming calls, emails, and other channels, resolving customer demands with a focus on delivering quality service.

The role requires German proficiency and advanced English, with full paid training, career development programs, and a central Barcelona location. Working hours are Monday to Friday, 9:00–18:00, with performance-based bonuses.