Fashion Customer Service Representative with German

Triangle Solutions; Barcelona; On-site; EUR 16,000 - 22,000; Full time

Job summary

Triangle Solutions is seeking a Customer Service Representative for its Barcelona operation. The role involves handling incoming calls from new and existing customers and ensuring accurate processing of orders, changes, and returns.

Work schedule is 38.5 hours per week, Monday to Friday, 9:00 to 18:00, with a one-month temporary contract and a short unpaid training before start on November 9th. The company promises a dynamic, international team and opportunities for growth.

Responsibilities

• Receive incoming telephone calls from new and existing customers
• Manage customers' orders, changes and returns of products and/or services according to ensure timely and accurate product and service delivery
• Provide an excellent customer service experience to clients through different contact channels, in order to enhance customer satisfaction, engagement and increase sales

Job description

We're Looking for You! We're looking for a CUSTOMER SERVICE REPRESENTATIVE in BARCELONA

Who are we?

At Triangle Solutions HR, we have over 25 years of experience helping people find employment and companies recruit top talent. We work in various sectors and are passionate about connecting people with the opportunities that best match their skills and aspirations.

About the position

Do you have experience as a TELEPHONE OPERATOR or would you like to make the leap into this sector? This could be your opportunity! We are looking for motivated people to work in Barcelona.

Our day-to-day responsibilities:

• Receive incoming telephone calls from new and existing customers
• Manage customers' orders, changes and returns of products and/or services according to ensure timely and accurate product and service delivery
• Provide and excellent customer service experience to clients through different contact channels, in order to enhance customer satisfaction, engagement and increase sales

What we offer:

• Contract: Temporary contract of 1 month
• Salary: 18.735 € gross/year
• Schedule: 38,5 hours/week, from Monday to Friday, from 9.00 to 18.00
• One week of unpaid training prior to the start of the contract on November 9th.
• Individual career paths to grow within the project

We are one of the world's largest provider of contact center services

Engage in an excellent work environment and team building activities.

Dynamic and international environment

We're waiting for you!