Enterprise AI Deployment Engineer for Banks & Voice

Getmurphy; Barcelona; Hybrid; EUR 90,000 - 120,000; Full time

Benefits offered by this job

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Healthy meals (Nora Foods & Kombo)

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Job summary

Murphy is seeking a Forward Deployed Engineer to own the technical execution of AI agent builds for our enterprise customers, mainly banks and large lenders. You scope with the customer's technical and operations leads, design the agent, build and test it, and launch it on their systems. After launch, you own the agent's performance and iterate strategies across languages and channels.

You’ll be based in Barcelona and lead enterprise deployments for banks and large lenders in Spain.

Qualifications

• 5+ years in a technical customer-facing role such as forward deployed engineering or solutions engineering.
• You write code and SQL, and work with APIs to build integrations end to end.
• Hands-on experience building with LLMs: prompting, evals, guardrails, harnesses.
• Delivered production systems for enterprise customers with structured testing and iteration.
• Able to explain technical decisions to senior stakeholders and translate requirements into delivery plans.
• Comfortable in fast-moving, ambiguous environments where you shape the solution while building it.
• Native-level Spanish and fluent English.

Responsibilities

• Own end-to-end delivery of enterprise agent builds from POC to production launch.
• Define agent operating procedures with the customer and implement them as agent behavior.
• Design and engineer prompts and logic for multi-language, multi-channel conversations.
• Configure Murphy to match client needs: call windows, retry rules, channels, payment links, and hand-offs to humans.
• Build evaluation/harnesses and regression tests against real call outcomes.
• Integrate with customer systems: core banking, collections platforms and data pipelines.
• Diagnose failures from transcripts/logs and drive fixes with Engineering.
• Analyze production metrics (contact rates, promises, payments) and propose agent/strategy improvements.
• Collaborate with customer stakeholders to define success metrics and timelines.
• Support Account Executives with technical discovery and demos for deals.
• Turn lessons into reusable templates and train new FDEs.

Skills

Technical customer-facing

Code & SQL

LLMs experience

Production systems

Stakeholder communication

Spanish + English

Education

CS/Engineering/Math degree

Tools

APIs

Job description

Murphy is seeking a Forward Deployed Engineer to own the technical execution of AI agent builds for our enterprise customers, mainly banks and large lenders. You scope with the customer's technical and operations leads, design the agent, build and test it, and launch it on their systems. After launch, you own the agent's performance and iterate strategies across languages and channels.

You’ll be based in Barcelona and lead enterprise deployments for banks and large lenders in Spain.