Enterprise AI Deployment Engineer

Getmurphy; Madrid; Híbrido; EUR 90.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Stock options

Hybrid & Flexible

Learning & development

Descripción de la vacante

Murphy is hiring a Forward Deployed Engineer to own the technical execution of AI agent builds for enterprise customers, mainly banks and large lenders. You will scope with technical and operations leads, design the agent, build and test it, and launch on their systems.

You’ll own performance post-launch and drive improvements. You’ll be based in Madrid and lead deployments for banks and large lenders in Spain, collaborating with sales, deployment strategists, Product and Engineering to improve

Formación

• 5+ years in a technical customer-facing role: forward deployed engineering, solutions engineering, implementation engineering, technical consulting or technical product management.
• You write code and SQL, work with APIs and build integrations end to end.
• Hands-on experience building with LLMs: prompting, evals, guardrails, harnesses, tool use.
• You've delivered production systems for enterprise customers that needed structured testing and iteration.
• You explain technical decisions clearly to senior stakeholders and turn requirements into a delivery plan.
• You're comfortable in fast-moving, ambiguous situations where you shape the solution as much as you build it.
• Native-level Spanish and fluent English.

Responsabilidades

• Own end-to-end delivery of enterprise agent builds, from POC scoping through implementation, evaluation and production launch.
• Define the agent operating procedures with the customer, and turn them into agent behavior.
• Design and engineer the prompt and agent logic that drives identification, negotiation and payment conversations, across languages and channels.
• Configure Murphy to fit each client’s needs on how and when to reach debtors: call windows, retry and frequency rules within each country's regulations, channel mix (voice, SMS, RCS, WhatsApp), payment links and hand-offs to human agents.
• Build evaluation and simulation harnesses, plus regression tests against real call outcomes, to catch errors and drift before customers do.
• Build, validate and maintain integrations with customer systems: core banking, collections platforms, data pipelines, telephony.
• Diagnose failures from transcripts, traces and logs, find the root cause, and fix it in the agent or flag it to Engineering.
• Analyze production performance (contact rates, promises, payments, funnel) with SQL and dashboards, explain changes to the customer, and turn findings into agent or strategy improvements.
• Work with senior technical and operations stakeholders at the customer to define success metrics and deliver against timelines.
• Support Account Executives with technical discovery and demos for strategic deals.
• Turn recurring lessons into reusable templates and playbooks, and help train newer FDEs.

Conocimientos

Code & SQL

APIs & Integrations

LLMs & Prompting

Stakeholder communication

Enterprise deployments

Herramientas

APIs

LLM tooling

SQL

Descripción del empleo

Murphy is hiring a Forward Deployed Engineer to own the technical execution of AI agent builds for enterprise customers, mainly banks and large lenders. You will scope with technical and operations leads, design the agent, build and test it, and launch on their systems.

You’ll own performance post-launch and drive improvements. You’ll be based in Madrid and lead deployments for banks and large lenders in Spain, collaborating with sales, deployment strategists, Product and Engineering to improve