English-Speaking Omnichannel Customer Support Specialist

CPM CX Centre; Barcelona; Presencial; EUR 8768 - 10.717; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Confidential counselling and resources

LinkedIn learning and certifications

2 paid holidays per month

Night bonus of €1.90 per hour for night shifts

Descripción de la vacante

A customer service company in Barcelona is looking for a Customer Support Specialist to deliver a world-class customer experience. The role involves addressing product inquiries and providing personalized solutions across several channels. Candidates should possess excellent English communication skills and a passion for customer service. This position offers a salary of €9,743 gross per year, with a 20-hour weekly schedule in an office-based work model.

Formación

• Excellent written and spoken English communication.
• Genuine passion for delivering exceptional customer service.
• Ability to handle sensitive calls with empathy.
• Meticulous attention to detail.
• Professional outlook and proactive problem resolution.

Responsabilidades

• Collaborate effectively with consumers to address product inquiries.
• Empathize with customer needs and provide personalized solutions.
• Deliver seamless customer service across multiple channels.
• Develop a deep understanding of products and services.
• Act as a brand ambassador in all interactions.

Conocimientos

Advanced English Proficiency

Customer Service Enthusiast

Empathetic Communication

Strong Administrative Skills

Proactive Problem-Solver

Descripción del empleo

A customer service company in Barcelona is looking for a Customer Support Specialist to deliver a world-class customer experience. The role involves addressing product inquiries and providing personalized solutions across several channels. Candidates should possess excellent English communication skills and a passion for customer service. This position offers a salary of €9,743 gross per year, with a 20-hour weekly schedule in an office-based work model.