Omnichannel Customer Advocate (Hybrid/Remote)

CPM CX Centre; Barcelona; Híbrido; EUR 16.285 - 19.904; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Ongoing training and development

Confidential counselling and resources

Exclusive offers and rewards

Discounted health insurance

LinkedIn learning and certifications

Referral bonus

Descripción de la vacante

A leader in foot health is looking for a Customer Service Representative in Barcelona. You'll advocate for customers, provide expert product knowledge, and deliver support across channels. Exceptional English skills and a passion for service are essential. The role offers a hybrid work model, 39 hours/week, with a gross salary of €18,095 annually and various benefits including training and career growth opportunities.

Formación

• Exceptional grammar and spelling in English.
• Ability to handle sensitive calls with empathy.
• Proven efficiency in managing administrative tasks.

Responsabilidades

• Act as a passionate advocate for customers.
• Develop deep understanding of products and services.
• Deliver customer support across multiple channels.
• Analyse customer issues and offer personalized solutions.
• Represent the brand authentically.

Conocimientos

Fluent in English

Customer-Centric Approach

Strong Administrative Skills

Proactive Problem-Solving

Descripción del empleo

A leader in foot health is looking for a Customer Service Representative in Barcelona. You'll advocate for customers, provide expert product knowledge, and deliver support across channels. Exceptional English skills and a passion for service are essential. The role offers a hybrid work model, 39 hours/week, with a gross salary of €18,095 annually and various benefits including training and career growth opportunities.