End User Computing Specialist – Global IT Support

The Chemours Company; Gijón; On-site; EUR 32,000 - 52,000; Full time

Job summary

The Chemours Company is seeking an End User Computing Specialist to deliver proactive desktop and on-site support for employees across the EMEA region, with emphasis on local Site. You will troubleshoot, resolve, and advise on hardware, software, and network issues, while contributing to asset lifecycle and IT infrastructure tasks.

Ideal candidates have a strong IT support background, fluent English and Spanish, and experience with Microsoft 365, Teams, SharePoint Online, and Intune.

Qualifications

• Associate's or Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent practical experience.
• 3+ years of experience in IT support, field services, desktop support, or a similar technical role.
• Experience supporting Microsoft Windows environments and end-user computing platforms.
• Strong troubleshooting skills covering hardware, software, networking, and mobile devices.
• Excellent communication and customer service skills.
• Fluent in English and Spanish.

Responsibilities

• Resolve incidents and service requests received through the Service Desk using remote support tools.
• Provide remote and on-site technical support for users across multiple Chemours locations within the EMEA region, with key focus on local Site.
• Diagnose and resolves hardware, software, network, printing, mobile device, and collaboration technology issues.
• Act as a trusted advisor to employees by providing technical guidance and best-practice recommendations.

Skills

Troubleshooting

Customer service

IT support experience

Bilingual English/Spanish

Education

Associate's or Bachelor's degree in Information Technology, Computer Science, or related field

Tools

Microsoft 365

Microsoft Teams

SharePoint Online

Power BI

Power Automate

Intune

SCCM

PowerShell scripting

ITIL

Cybersecurity basics

OT networking

Endpoint security

Teams Telephony

Job description

The Chemours Company is seeking an End User Computing Specialist to deliver proactive desktop and on-site support for employees across the EMEA region, with emphasis on local Site. You will troubleshoot, resolve, and advise on hardware, software, and network issues, while contributing to asset lifecycle and IT infrastructure tasks.

Ideal candidates have a strong IT support background, fluent English and Spanish, and experience with Microsoft 365, Teams, SharePoint Online, and Intune.