Global Endpoint Management Specialist - Remote & Growth

Drees & Sommer España; Málaga; Híbrido; EUR 45 000 - 65 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Mobile working

Drees & Sommer Academy

Private health insurance

Commuting tax benefits

Meal costs tax benefits

Employee referral program with bonus

Resumo da oferta

Drees & Sommer España in Málaga is seeking an Endpoint Management Specialist to join our IT team. You will provide advanced end-user support across regions, contribute to system administration, and help ensure secure, compliant IT services.

You will work with Microsoft Intune, Entra ID, and Microsoft 365 to shape endpoint standards and participate in deployment activities. The role's international scope may require evening or weekend shifts as regions demand.

Qualificações

• 4+ years of experience in Endpoint Management, IT Operations, or advanced IT Support.
• Experience with Microsoft Intune and endpoint management solutions.
• Knowledge of software packaging and application deployment.
• Strong troubleshooting and analytical skills.
• Understanding of endpoint security and compliance concepts.
• Basic PowerShell knowledge is an advantage.
• Strong communication and customer service skills.
• Fluent English (C1 or C2).

Responsabilidades

• Provide Level 2/3 support for endpoint-related incidents and service requests.
• Troubleshoot hardware, software, operating system, and device management issues.
• Manage incidents through their full lifecycle and perform root cause analysis.
• Support user onboarding, offboarding, and device provisioning activities.
• Configure and test device policies, compliance policies, and configuration profiles.
• Monitor endpoint compliance and support remediation activities.
• Assist with device lifecycle management and deployment processes.
• Package, test, and deploy software applications and updates.
• Troubleshoot application deployment issues.
• Support application lifecycle management and software maintenance.
• Validate new endpoint configurations, policies, and solutions before production rollout.
• Participate in pilot deployments and testing activities.
• Contribute to process improvements, automation, and service optimization initiatives.
• Create and maintain technical documentation, procedures, and knowledge articles.
• Document recurring issues and standard solutions.
• Support knowledge sharing within the Endpoint Management team.

Conhecimentos

Endpoint Management

Microsoft Intune

App deployment

Troubleshooting

Endpoint security

PowerShell

Communication

English fluency

Descrição da oferta de emprego

Drees & Sommer España in Málaga is seeking an Endpoint Management Specialist to join our IT team. You will provide advanced end-user support across regions, contribute to system administration, and help ensure secure, compliant IT services.

You will work with Microsoft Intune, Entra ID, and Microsoft 365 to shape endpoint standards and participate in deployment activities. The role's international scope may require evening or weekend shifts as regions demand.