Dutch-Speaking Tech & Customer Support (Hybrid)

Swequi Next Consultancy; Alicante; Hybrid; EUR 21,000 - 27,000; Full time

Benefits offered by this job

Flight reimbursement

1 month accommodation

Hybrid work model

Job summary

Swequi Next Consultancy in Alicante, Spain is seeking a Customer Service Representative to assist customers with mobile and home services. The role offers a base salary of 2,040 EUR gross per month plus a potential up to 15% monthly bonus, with relocation benefits to help you settle in.

The position is 39 hours per week, Monday to Friday with some Saturdays. A hybrid arrangement is available: first 3 months in the office, then partial remote work upon approval.

Qualifications

• Languages: Dutch & English
• Customer Service Skills: Excellent communicator, customer-focused, problem solver
• Tech-Savvy: Comfortable with computers and passionate about technology
• Sales Mindset: Able to identify and act on sales opportunities

Responsibilities

• Assist customers with mobile phones, internet, and TV services
• Set up SIM cards and internet on devices; troubleshoot home services
• Identify sales opportunities during customer interactions

Skills

Dutch language

English language

Customer service

Problem solving

Sales mindset

Tech-savviness

Job description

Swequi Next Consultancy in Alicante, Spain is seeking a Customer Service Representative to assist customers with mobile and home services. The role offers a base salary of 2,040 EUR gross per month plus a potential up to 15% monthly bonus, with relocation benefits to help you settle in.

The position is 39 hours per week, Monday to Friday with some Saturdays. A hybrid arrangement is available: first 3 months in the office, then partial remote work upon approval.