Tech Support & Customer Care (Hybrid, Relocation Included)

Top Jobs Abroad; Alicante; Hybrid; EUR 21,000 - 25,000; Full time

Benefits offered by this job

Flight reimbursement

1 month accommodation

Permanent contract

Hybrid work

Training & support

Career growth

Job summary

Top Jobs Abroad in Alicante is seeking a Customer Service Representative to help customers with mobile and home services, including setup and troubleshooting.

You will benefit from a relocation package (flight reimbursement and 1 month accommodation), a permanent contract, and flexible 39-hour weeks with some Saturdays.

The role offers a hybrid work option after an initial in-office period, ongoing training, and opportunities to advance to team leadership while collaborating with Dutch colleagues.

Qualifications

• Excellent communicator with a customer-focused mindset.
• Problem-solving skills and a proactive attitude.
• Tech-savvy and comfortable with computers.
• Ability to identify and act on sales opportunities.

Responsibilities

• Assist customers with mobile, internet, and TV services.
• Set up SIM cards and connect internet on devices.
• Troubleshoot home services and set up TV box.

Skills

Customer service

Excellent communicator

Customer-focused

Problem solving

Tech-savvy

Sales mindset

Job description

Top Jobs Abroad in Alicante is seeking a Customer Service Representative to help customers with mobile and home services, including setup and troubleshooting.

You will benefit from a relocation package (flight reimbursement and 1 month accommodation), a permanent contract, and flexible 39-hour weeks with some Saturdays.

The role offers a hybrid work option after an initial in-office period, ongoing training, and opportunities to advance to team leadership while collaborating with Dutch colleagues.