Dutch-Speaking Customer Support Pro in Alicante

Next Job Abroad

Málaga

Hybrid

EUR 18,972 - 23,436

Full time

13 days ago

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Benefits offered by this job

Competitive salary
Bonus opportunities
Permanent contract
Hybrid work after onboarding
Relocation support
HR assistance with move
International team

Job summary

Next Job Abroad is recruiting on behalf of an international client for Dutch-speaking Customer Support Advisors to join their team in Alicante, Spain. You'll help customers with questions about mobile services, internet and home products, delivering friendly, solution-focused assistance.

This role offers a permanent contract, a competitive fixed salary, bonus opportunities, and hybrid working options after onboarding, with relocation support for eligible candidates and HR assistance when moving

Qualifications

  • Native-level Dutch (C2)
  • Good English communication skills (minimum B1)
  • Excellent communication and customer service skills
  • Commercial mindset and confidence speaking with customers
  • EU passport or the legal right to live and work in Spain

Responsibilities

  • Providing customer support via phone
  • Assisting customers with mobile, internet and TV-related enquiries
  • Troubleshooting and resolving customer issues
  • Delivering a high level of customer satisfaction
  • Identifying relevant cross-selling and upselling opportunities
  • Working closely with colleagues in an international environment

Skills

Dutch language
English language
Communication
Customer service
Commercial mindset

Job description

Next Job Abroad is recruiting on behalf of an international client for Dutch-speaking Customer Support Advisors to join their team in Alicante, Spain. You'll help customers with questions about mobile services, internet and home products, delivering friendly, solution-focused assistance.

This role offers a permanent contract, a competitive fixed salary, bonus opportunities, and hybrid working options after onboarding, with relocation support for eligible candidates and HR assistance when moving

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