Barcelona On-Site Customer Service Pro - Multilingual Tech-Savvy

Concentrix; Barcelona; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Friends hunting (referral) bonus

Full paid training

Career development program

Job summary

Concentrix is hiring a Customer Service Representative for their Barcelona office. You'll handle calls through the CRM, create quotations via SAP, and provide customers with technical assistance.

The ideal candidate should be bilingual in Dutch and French, possess excellent communication skills, and have completed high school. This full-time role offers great benefits, including a referral bonus and career development opportunities.

Qualifications

• Proficient or bilingual level of Dutch and French plus advanced English.
• Interest in the technical field and willingness to stay for at least 2 years.
• Strong communication skills and a business mindset.

Responsibilities

• Handle calls through CRM agent portal.
• Create quotations and orders via SAP system.
• Expedite delivery times to customers.
• Provide first level technical assistance.
• Offer basic product advice.

Skills

Bilingual Dutch and French

Advanced English

Excellent communication skills

Customer orientation

Commercial awareness

Education

High school graduate

Tools

CRM agent portal

SAP

Job description

Concentrix is hiring a Customer Service Representative for their Barcelona office. You'll handle calls through the CRM, create quotations via SAP, and provide customers with technical assistance.

The ideal candidate should be bilingual in Dutch and French, possess excellent communication skills, and have completed high school. This full-time role offers great benefits, including a referral bonus and career development opportunities.