Dutch-Speaking Customer Support Specialist — Hybrid Barcelona

Teleperformance Spain; Barcelona; Hybride; EUR 19 000 - 23 000; Plein temps

Avantages offerts par ce poste

Hybrid position in Barcelona

Relocation package

Private health insurance

Career growth with coaches

Contests and dynamic culture

Prime World Trade Center Barcelona

Résumé du poste

Teleperformance Spain in Barcelona is hiring to support Google customers on Digital Marketing Ads projects. You will be the first point of contact, listening actively, routing inquiries, and qualifying leads for Google Ads campaigns.

The role demands Dutch and English at C2 level, strong communication skills, and a proactive, organized, team-oriented mindset. It is a full-time hybrid position with relocation and health benefits offered.

Qualifications

• Dutch and English at C2 level required.
• Customer-focused with friendly demeanor.
• Excellent verbal and written communication.
• Highly organized and good at multitasking.
• Detail-oriented and accurate.
• Team player contributing to a positive work environment.

Responsabilités

• Serve as the first point of contact, directing inquiries to the right department.
• Meet or exceed defined KPIs while maintaining high service standards.
• Ensure all activities comply with company policies and procedures.
• Work with accuracy and uphold company standards in all interactions.

Connaissances

Dutch proficiency

English proficiency

Customer focus

Communication

Organization

Attention to detail

Team player

Formation

Associate Degree

Description du poste

Teleperformance Spain in Barcelona is hiring to support Google customers on Digital Marketing Ads projects. You will be the first point of contact, listening actively, routing inquiries, and qualifying leads for Google Ads campaigns.

The role demands Dutch and English at C2 level, strong communication skills, and a proactive, organized, team-oriented mindset. It is a full-time hybrid position with relocation and health benefits offered.