Bilingual Customer Support Specialist: Google Ads (Hybrid Barcelona)

Teleperformance; Barcelona; Hybrid; EUR 18,000 - 22,000; Full time

Benefits offered by this job

Full-time hybrid position

Relocation package

Private health insurance

Career growth opportunities

World Trade Center, Barcelona

Job summary

Teleperformance Spain in Barcelona invites you to join a fast-growing Digital Marketing Ads project. You will be the first point of contact for Google customers, combining active listening with solution routing to qualify leads for campaigns.

Fluency in French (C2) and English (C1) is required. This full-time hybrid role offers a competitive salary, relocation support, private health insurance, and clear opportunities for growth within a dynamic, coach-supported team at a prime Barcelona

Qualifications

• Language requirements: French C2 and English C1.
• Strong customer-service mindset and communication skills.
• Ability to multitask, stay organized and detail-oriented.

Responsibilities

• Serve as the first point of contact, directing customer inquiries to the appropriate department with accuracy and efficiency.
• Meet defined KPIs while maintaining a high standard of customer service.
• Ensure all activities are performed in compliance with company policies and procedures.
• Operate with accuracy and compliance, upholding our company's standards and procedures in all interactions.

Skills

French (C2)

English (C1)

Customer service

Communication

Organization

Detail-oriented

Multitasking

Team player

Job description

Teleperformance Spain in Barcelona invites you to join a fast-growing Digital Marketing Ads project. You will be the first point of contact for Google customers, combining active listening with solution routing to qualify leads for campaigns.

Fluency in French (C2) and English (C1) is required. This full-time hybrid role offers a competitive salary, relocation support, private health insurance, and clear opportunities for growth within a dynamic, coach-supported team at a prime Barcelona