Dutch-Speaking Customer Support Specialist — Hybrid Barcelona

Teleperformance; Barcelona; Hybrid; EUR 19,000 - 23,000; Full time

Benefits offered by this job

Referral program (up to €2,000)

Relocation support

Private health insurance

Continuous skill development and certs

Career growth opportunities

Dynamic business casual culture

World Trade Center, Barcelona office

Job summary

Teleperformance Spain in Barcelona invites you to join a fast-growing digital team working on Google Local Services Ads. You will manage verification workflows, review business credentials, and support advertisers while ensuring compliance and timely responses.

The role requires Dutch (C2) and English (C1) plus 2 years in compliance/trust & safety, with a customer-facing background and strong communication skills. On-site/hybrid setup offers growth opportunities and relocation support.

Qualifications

• 2 years experience in compliance, trust & safety, or verification.
• Bachelor’s degree in Business or related fields.
• Solid experience in customer service and client-facing roles.
• Strong communication and organizational abilities with attention to detail.
• Comfortable working independently and meeting deadlines.
• Awareness of local regulations in home services sectors.

Responsibilities

• Manage verification processes, reviewing business credentials with accuracy and efficiency.
• Provide reliable support and handle escalations requiring language and contextual expertise.
• Monitor content compliance and respond to advertiser inquiries.
• Support performance tracking and contribute to retention strategies.
• Assist businesses during onboarding, ensuring readiness for launch.
• Offer informed guidance on regional verification procedures.
• Participate in varied operational tasks in a fast-paced setting.

Skills

Dutch (C2)

English (C1)

Customer service

Communication skills

Organizational skills

Education

Bachelor’s degree in Business or related fields

Job description

Teleperformance Spain in Barcelona invites you to join a fast-growing digital team working on Google Local Services Ads. You will manage verification workflows, review business credentials, and support advertisers while ensuring compliance and timely responses.

The role requires Dutch (C2) and English (C1) plus 2 years in compliance/trust & safety, with a customer-facing background and strong communication skills. On-site/hybrid setup offers growth opportunities and relocation support.