Dutch-Speaking Support Specialist — Hybrid Barcelona

Teleperformance SE

Barcelona

Hybrid

EUR 19,000 - 23,000

Full time

3 days ago
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Benefits offered by this job

Hybrid Barcelona office
Private health insurance
Career development
Relocation support
World Trade Center Barcelona

Job summary

Teleperformance SE in Barcelona invites you to join a fast-growing digital team working on Google Local Services Ads. You will manage verification processes, review credentials, and provide expert support across onboarding and compliance tasks.

Requirements include Dutch (C2) and English (C1), with 2 years in compliance or verification. The role offers a hybrid 39-hour week with a base salary of €21,000 per year and a bonus potential up to €1,000 per year.

Qualifications

  • C2 level of Dutch and C1 level of English.
  • 2 years experience in compliance, trust & safety, or verification.
  • Bachelor’s degree in Business or related fields preferred.
  • Awareness of home services sectors (e.g., plumbing, electrical).

Responsibilities

  • Manage verification processes, reviewing business credentials with accuracy and efficiency.
  • Provide reliable support and handle escalations requiring language and contextual expertise.
  • Monitor content compliance and respond to advertiser inquiries.
  • Support performance tracking and contribute to retention strategies.
  • Assist businesses during onboarding, ensuring readiness for launch.
  • Offer informed guidance on regional verification procedures.
  • Participate in varied operational tasks in a fast-paced setting.

Skills

Process Excellence
Collaboration
Communication
Emotional Intelligence
Open Mindedness
Critical Thinking
Solution Orientation
Entrepreneurship

Education

Bachelor’s degree in Business or related fields

Job description

Teleperformance SE in Barcelona invites you to join a fast-growing digital team working on Google Local Services Ads. You will manage verification processes, review credentials, and provide expert support across onboarding and compliance tasks.

Requirements include Dutch (C2) and English (C1), with 2 years in compliance or verification. The role offers a hybrid 39-hour week with a base salary of €21,000 per year and a bonus potential up to €1,000 per year.

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