French-Speaking Google Ads Support Specialist (Hybrid)

Teleperformance SE; Barcelona; Hybride; EUR 18 000 - 22 000; Plein temps

Avantages offerts par ce poste

Referral program

Relocation package

Private health insurance

Career growth

Contests & team culture

World Trade Center BCN

Résumé du poste

Teleperformance Spain in Barcelona is seeking a detail-oriented, bilingual (French C2, English C1) support specialist to act as the first point of contact for Google customers. You will route inquiries to the appropriate teams, aiming to meet defined KPIs while delivering excellent service.

Compliance with company policies and accurate execution of processes are essential to success. Join a fast-growing digital marketing project, with a hybrid work setup in Barcelona, and enjoy a competitive

Qualifications

• Fluent in French (C2) and English (C1) as primary languages.
• Customer-focused with a friendly and helpful demeanor.
• Organized and comfortable multitasking.
• Detail-oriented with strong written and verbal communication.

Responsabilités

• Serve as the first point of contact for Google customers, directing inquiries to the appropriate department with accuracy and efficiency.
• Meet defined KPIs while maintaining a high standard of customer service.
• Ensure all activities are performed in compliance with company policies and procedures.
• Operate with accuracy and uphold our company’s standards in all interactions.

Connaissances

French (C2)

English (C1)

Customer focused

Excellent communication

Multitasking

Detail oriented

Team player

Description du poste

Teleperformance Spain in Barcelona is seeking a detail-oriented, bilingual (French C2, English C1) support specialist to act as the first point of contact for Google customers. You will route inquiries to the appropriate teams, aiming to meet defined KPIs while delivering excellent service.

Compliance with company policies and accurate execution of processes are essential to success. Join a fast-growing digital marketing project, with a hybrid work setup in Barcelona, and enjoy a competitive