Dutch Fitbit Support Specialist — Tech & Wellness

Mercier Consultancy Group; España; Sur place; EUR 10 000 - 16 000; Plein temps

Avantages offerts par ce poste

Training provided

Health insurance

Relocation package

Performance bonus

Career development

Résumé du poste

Mercier Consultancy Group is seeking a Dutch-speaking Fitbit Products Support Specialist to join our Sofia-based office. You will be the primary contact for Dutch-speaking users, delivering expert technical guidance on Fitbit devices and apps.

The role combines customer care with troubleshooting wearable connectivity, data sync, and app issues. You will educate users on features and collaborate with engineering on complex queries, while engaging in ongoing product training.

Qualifications

• Dutch-speaking, customer-focused communication.
• Willingness to relocate to Sofia, Bulgaria for on-site work.
• EU passport required for eligibility.

Responsabilités

• Provide Dutch-speaking support for Fitbit products and services.
• Troubleshoot wearable device, sync, and app connectivity issues.
• Educate users on health-tracking features and best practices.

Connaissances

Dutch language

Willing to relocate

EU passport

Description du poste

Mercier Consultancy Group is seeking a Dutch-speaking Fitbit Products Support Specialist to join our Sofia-based office. You will be the primary contact for Dutch-speaking users, delivering expert technical guidance on Fitbit devices and apps.

The role combines customer care with troubleshooting wearable connectivity, data sync, and app issues. You will educate users on features and collaborate with engineering on complex queries, while engaging in ongoing product training.