Dutch Customer Support Specialist in Barcelona

JR Spain; Barcelona; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A dynamic company in Barcelona is seeking a Customer Support Representative. The role involves handling customer inquiries, providing solutions, and collaborating with a diverse team. Ideal candidates will be fluent in Dutch and have strong English skills, along with a customer-focused attitude. This position offers a competitive salary, 23 days of annual leave, and a supportive environment for professional growth.

Servicios

Competitive salary with performance-based raise

23 days of paid annual leave

Work-life balance: Monday to Friday, 08:00 AM - 05:00 PM

Supportive and friendly team environment

Formación

• 1+ years of customer service experience, preferably in automotive or electric vehicles.
• Competency with IT platforms and basic internet configurations.
• Proactive attitude with ownership of issues.

Responsabilidades

• Handle incoming customer inquiries via phone, email, and chat.
• Provide timely and accurate resolutions for customer satisfaction.
• Collaborate with team on projects to enhance customer experience.

Conocimientos

Fluent in Dutch

Strong English skills (B2 or higher)

Customer-focused approach

Listening skills

Problem-solving skills

Communication skills

Herramientas

MS Office

Descripción del empleo

A dynamic company in Barcelona is seeking a Customer Support Representative. The role involves handling customer inquiries, providing solutions, and collaborating with a diverse team. Ideal candidates will be fluent in Dutch and have strong English skills, along with a customer-focused attitude. This position offers a competitive salary, 23 days of annual leave, and a supportive environment for professional growth.