Dutch Customer Support Consultant In Sofia

Next Job Abroad; Barcelona; Presencial; EUR 13.000 - 20.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

€1500 Gross Relocation Bonus (paid in

21 Days Free Hotel Stay

4 Weeks of Paid Training

Descripción de la vacante

Next Job Abroad busca Consultores de Soporte al Cliente para ayudar a usuarios de apps y servicios digitales. No se requiere formación técnica; se valora la capacidad de resolver problemas y comunicarse claramente en neerlandés e inglés. Se ofrece reubicación y formación inicial.

El puesto implica atención a usuarios por chat, correo y teléfono, con un horario fijo de 10:00 a 19:00, de lunes a viernes. Se solicita disposición para mudarse y comprometerse al menos 1 año.

Formación

• Dominio del neerlandés y sólido inglés profesional.
• Personalmente servicial y orientado a resolver problemas.
• Buenas habilidades informáticas para gestionar chats, correos y teléfono.

Responsabilidades

• Ayudar a los usuarios por chat, correo y teléfono con asuntos no técnicos.
• Mantener una actitud amable, útil y orientada a la solución de problemas.
• Horario: 10:00–19:00 de lunes a viernes (fines de semana libres).

Conocimientos

Dutch

Inglés

Servicio al cliente

Comunicación

Habilidad informática

Herramientas

Herramientas de chat

Correo electrónico

Teléfonos

Descripción del empleo

Descripción del trabajo

Looking for an international adventure with a solid routine?

If you speak Dutch and want a straightforward, highly social job where you can fully log off and enjoy city life after hours, we’ve got you covered.

We are hiring Customer Support Consultants to help users with their everyday favourite digital apps, mobile wallets, and family streaming accounts.

No technical coding or engineering degree required.

If you're the person your family calls when their app store or digital payment account acts up, you already have the skills we need!

Your Day-to-Day

• Helping users via chat, email, and phone with everyday, non-technical troubleshooting (think: unblocking accounts, fixing subscription issues, sorting out digital wallets).
• Keeping it friendly, helpful, and solution-oriented.
• The Shift Schedule: 10:00 - 19:00 (Monday to Friday only—weekends are 100% yours!).

Requirements

• Fluency in Dutch + solid professional English skills.
• A naturally helpful personality—you like talking to people and sorting out quick puzzles.
• Good computer skills (if you can manage live chats, emails, and phone tools smoothly, you're set).
• Ready to move abroad, experience a new culture, and commit for at least 1 year.
• Valid EU work rights (EU Passport).

Benefits

• €1500 Gross Relocation Bonus (paid in 2 instalments) – to support relocation and initial rent costs
• 21 Days Free Hotel Stay: We cover your first 3 weeks of accommodation on arrival while our local team physically guides you to find your perfect long-term flat in Sofia.
• 4 Weeks of Paid Training: Hang out, learn the tools, and make friends before you even handle your first piece of live content.