Dutch Customer Care & Back Office — Relocation Paid

Mercier Consultancy Medical; Barcelona; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Fully Paid Relocation Package

Monthly Performance Bonus

Fully Paid Training

Health Insurance

Job summary

A consulting firm is seeking Dutch Speaking Customer Care & Back Office Specialists in Barcelona, Spain. This full-time role offers paid relocation to Sofia, Bulgaria, and entails managing customer inquiries and assisting in back-office operations. Candidates should possess fluency in Dutch and prior customer service experience. The job includes competitive monthly salary and benefits such as health insurance and performance bonuses.

Qualifications

• Fluency in Dutch (both written and spoken) is essential; proficiency in English is a plus.
• Previous experience in customer service or back office roles, preferably in a fast-paced environment.
• Strong organizational skills with the ability to multitask and prioritize effectively.

Responsibilities

• Manage customer inquiries and provide exceptional support via phone, email, and chat in Dutch.
• Assist in back-office operations, ensuring smooth processes and prompt resolutions to customer concerns.
• Document and track customer interactions and feedback accurately in our CRM system.

Skills

Fluency in Dutch

Outstanding communication skills

Strong organizational skills

Problem-solving mindset

Comfortable using CRM systems

Job description

A consulting firm is seeking Dutch Speaking Customer Care & Back Office Specialists in Barcelona, Spain. This full-time role offers paid relocation to Sofia, Bulgaria, and entails managing customer inquiries and assisting in back-office operations. Candidates should possess fluency in Dutch and prior customer service experience. The job includes competitive monthly salary and benefits such as health insurance and performance bonuses.