Danish Speaking Support Specialist - Work In Sofia, Bulgaria

Recruitment By Ierotheos; España; On-site; EUR 20,000 - 27,000; Full time

Benefits offered by this job

Health Insurance

Fully Paid Training

Fully Paid Relocation Package

Job summary

Mercier Consultancy Group is seeking a Danish Speaking Support Specialist to join its international team in Bulgaria. The role offers a fully supported relocation package and a competitive monthly salary, with training and health insurance included.

You will handle Danish-language inquiries, collaborate with cross-functional teams, and contribute to high customer satisfaction in a dynamic European environment.

Qualifications

• Native or fluent Danish (spoken and written)
• Professional proficiency in English for team integration and communication
• Previous experience in the customer support services industry is considered a strong advantage

Responsibilities

• Provide high-quality technical and customer assistance to clients in the Danish language.
• Ensure efficient resolution of inquiries through multiple communication channels within the customer support services sector.
• Maintain detailed records of customer interactions to ensure data integrity and service quality.
• Collaborate with cross-functional teams to elevate complex issues and improve overall customer satisfaction.
• Stay updated on product knowledge and internal support protocols to provide accurate, industry-leading guidance.
• Participate in regular performance evaluations to optimize personal output and reach targets.

Skills

Danish fluency

English proficiency

Customer-centric

Problem solving

Job description

Danish Speaking Support SpecialistAbout Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm recognized for connecting top-tier talent with world-class opportunities across Europe. As a leader in recruitment and BPO solutions, we pride ourselves on delivering bespoke career paths that facilitate personal and professional growth for our candidates.

Job Overview

We are currently seeking a motivated professional for a Danish Speaking Support Specialist position in Bulgaria. This role is an exceptional opportunity to join the thriving customer support services industry in a dynamic international environment while enjoying a fully supported relocation experience.

Key Responsibilities

• Provide high-quality technical and customer assistance to clients in the Danish language.

• Ensure efficient resolution of inquiries through multiple communication channels within the customer support services sector.

• Maintain detailed records of customer interactions to ensure data integrity and service quality.

• Collaborate with cross-functional teams to elevate complex issues and improve overall customer satisfaction.

• Stay updated on product knowledge and internal support protocols to provide accurate, industry-leading guidance.

• Contribute to the positive culture of our international team, one of the premier Danish-speaking jobs available in the market.

• Participate in regular performance evaluations to optimize personal output and reach targets.

• Native or fluent Danish (spoken and written).

• Professional proficiency in English for team integration and communication.

• Previous experience in the customer support services industry is considered a strong advantage.

• Strong problem-solving skills and a customer-centric mindset.

• Valid EU passport (mandatory).

• Ability to relocate to Sofia for this onsite opportunity.
  What We Offer

• Competitive Monthly Salary.

• Fully Paid Training.

• Health Insurance.

• Fully Paid Relocation Package (flight, transfer, hotel).

• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.

• Monthly Performance Bonus.

• And Much More…
  Life in Bulgaria

Choosing to live and work in Sofia offers a unique blend of vibrant urban life and rich history, making it one of the most exciting locations for Danish-speaking jobs in Europe. The climate in Bulgaria is welcoming, offering four distinct seasons and easy access to both picturesque mountains and the Black Sea coast. Beyond the professional growth found in our Danish Speaking Support Specialist position in Bulgaria, you will discover a city that is rapidly evolving into a major tech and business hub.

Our relocation experts are dedicated to ensuring your move to Bulgaria is seamless and enjoyable. Residents here enjoy a high quality of life with a low cost of living, fantastic local culinary experiences, and an affordable, bustling social scene. Start your next chapter with confidence knowing that your transition to life in Bulgaria is fully handled by the professional team at Mercier Consultancy Group.