Danish-Speaking Customer Service Representative – Spain

CloserHire; Barcelona; Presencial; EUR 20.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation support

Full training

Career development

Multicultural environment

Descripción de la vacante

CloserHire is seeking a Danish-speaking Customer Service Representative for on-site work in Barcelona, Benalmadena, or Valencia. You will be the first contact for customers, handling inquiries via phone, email, and chat, and ensuring timely responses.

Requirements include Danish and English proficiency, 1 year in customer service, basic IT knowledge, and a proactive, ownership-driven mindset. Relocation support is provided to help you settle in Spain.

Formación

• Danish and fluent English required.
• 1 year of experience in customer service.
• Basic IT knowledge (Windows, MS Office, internet settings).
• Proactive attitude and willingness to take ownership.
• Experience in automotive or EV industries is a plus.

Responsabilidades

• Handle incoming contacts via phone, email, chat and other channels; log cases accurately; provide timely responses within SLAs; maintain product and service knowledge; collaborate with teammates; support during absences or busy periods.

Conocimientos

Danish

English

Customer service

IT basics

Proactive attitude

Ownership

Teamwork

Herramientas

MS Office

Windows

Descripción del empleo

Danish-speaking Customer Service Representative — Barcelona, Malaga, Valencia, Spain. 21 700€ year. Relocation support included.

At a glance

• Location: Barcelona, Malaga, Valencia, Spain
• Languages: Danish
• Salary: 21 700€ year
• Start: ASAP
• Relocation: supported — details below

About the role

CloserHire is partnering with a global customer experience provider to recruit a Danish-speaking Customer Service Representative for their on-site team in Barcelona or Benalmadena or Valencia. This is your opportunity to be part of a growing international team that supports leading electric vehicle brands and empowers customers through innovation and excellence. As a Customer Service Representative, you’ll be the first point of contact for customers, delivering support that goes beyond

What you'll do

• Handle incoming contacts via phone, email, chat, and other channels to resolve user inquiries. Log cases accurately in the system and provide timely responses within service level agreements. Maintain a deep understanding of services and products tailored to the electric vehicle industry. Collaborate with teammates and offer support during absences or increased workloads. Fulfill administrative duties such as tracking leave and attending scheduled sessions. Contribute to continuous improvement initiatives led by your Supervisor or Mentor. Maintain high standards of quality, service performance, and customer satisfaction

What we're looking for

• Are proficient or bilingual in Danish and fluent in English. Have at least 1 year of experience in a customer service environment. Possess basic IT knowledge (Windows, MS Office, internet settings). Show a proactive attitude and enjoy helping people. Are capable of taking ownership and solving customer issues efficiently. Bring experience from the automotive or electric vehicle industry – a strong advantage. Are naturally collaborative, adaptable, and eager to grow

Salary

21 700€ year

One honest note on Barcelona: rents are higher than in Lisbon or Sofia, so budget accordingly when you weigh up the package.

Benefits

• Full-time, 39-hour/week schedule, Monday to Friday (09:00–18:00). On-site position in central Barcelona or Benalmadena or Valencia, in a modern and supportive workspace. Full paid training on the company and its cutting-edge project. Access to career development programs and professional training. Work in a multicultural environment committed to diversity and inclusion

Relocation support

• Relocation payment 500EUR paid after 1 month of start
• Notes: 9-18h M-F

Why Spain?

Spain needs little selling: the climate, the food, and cities that stay alive late. Barcelona in particular has a deep international jobs market, so this is rarely a one-role move.

From application to starting on the ground usually takes around five weeks.

We are an equal-opportunity recruiter and consider every applicant on ability alone.