Customer Service Representative (Danish) - Barcelona, Spain

Nordicrecruiters; Barcelona; Híbrido; EUR 24.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private health insurance

Spanish lessons

Social activities & events

Daily coffee & weekly fruit

Work from home option within 100km

Descripción de la vacante

Nordicrecruiters in Barcelona is seeking a friendly Customer Service Representative fluent in Danish to join our international support team. This full-time onsite role involves assisting travellers and accommodation partners, resolving inquiries, and guiding users through service and technical questions.

You will communicate in Danish and English, use CRM tools, and contribute to high-quality support via phone and email.

Formación

• Danish fluency (spoken and written) and good command of English.
• Strong verbal and written communication and interpersonal skills.
• Experience with CRM platforms or similar internal systems.

Responsabilidades

• Act as main point of contact for travellers and accommodation partners.
• Handle inquiries by phone and email and provide high-quality support.

Conocimientos

Danish fluency

English proficiency

Communication skills

CRM/Office365 experience

Problem solving

Travel interest

Customer support experience

Herramientas

Office365

CRM platforms

Descripción del empleo

About the Role

We are looking for a friendly, articulate Customer Service Representative fluent in Danish to join a lively, international support team in Barcelona. In this full time onsite role, you will act as the main point of contact for travellers and accommodation partners: listening to inquiries, mediating between parties, clarifying service, payment or technical questions, and ensuring consistently high quality support through phone and email.

What You Bring

• Native or fluent Danish (spoken and written), and good command of English
• Strong verbal and written communication and interpersonal skills
• Comfortable working with tools like Office365, CRM platforms, or similar internal systems
• Problem solving mindset, adaptable and goal driven attitude, able to respond flexibly to changing priorities
• Previous experience in customer support or contact centre environments is a plus
• Interest in working with accommodation platforms or travel related services

Whats On Offer

• A unique opportunity to join a leading travel service operation in Barcelona with support from day one, including full training and ongoing coaching
• Access to benefits such as private health insurance (if contract becomes permanent), Spanish lessons, social activities and group events great ways to settle in and get to know your new city
• Daily free coffee (and weekly fruit!) for a comfortable start to your workdays
• Flexibility: opportunity to work from home (within 100km of the office) when conditions allow

Why Barcelona?

Barcelona offers an exceptional quality of life beyond the workplace. The city combines urban energy with coastal calm beautiful beaches, Mediterranean weather and a relaxed yet dynamic vibe make it an ideal place to grow both personally and professionally.

Culture, food and lifestyle here are among Europes best. You'll be surrounded by rich architecture, historic streets, thriving nightlife and a diverse international community that embraces newcomers.

Everyday life can be balanced and enjoyable: local markets, tapas bars, easy access to arts, events, and a network of expats and locals make settling in smoother.

If you're looking for a role where you can engage with people from around the world, grow professionally in a friendly, international setting, and enjoy life in one of Europes most vibrant cities this Customer Service Representative position in Barcelona could be the perfect next step.