Danish-Speaking EV Customer Support Specialist (On-Site)

Kats Recruitment; Valencia; Presencial; EUR 20.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation assistance

Fully paid initial training

Meal allowance

On-site workspace

Descripción de la vacante

Kats Recruitment seeks a Danish-speaking Customer Service Representative to join an international team supporting leading EV brands. On-site in Barcelona, Benalmádena, or Valencia, you will be the primary contact for customers, delivering high-quality support and practical solutions.

Requirements include native or proficient Danish and fluent English, at least 1 year in customer service, and basic IT skills.

Formación

• Minimum 1 year in a customer service role.
• Experience in automotive or EV sector is a strong advantage.
• Native or proficient level in Danish, plus fluent English.

Responsabilidades

• Handle inbound customer inquiries across phone, email, chat, and digital channels.
• Log all cases accurately within the system and resolve issues within SLAs.
• Develop and maintain in-depth product knowledge related to EV sector.
• Collaborate with colleagues to ensure seamless coverage during peak workloads.
• Perform administrative tasks including attendance tracking and scheduled sessions.
• Participate in process improvement initiatives guided by team supervisors and mentors.

Conocimientos

Danish language

English

Customer service

Herramientas

MS Office

Descripción del empleo

Kats Recruitment seeks a Danish-speaking Customer Service Representative to join an international team supporting leading EV brands. On-site in Barcelona, Benalmádena, or Valencia, you will be the primary contact for customers, delivering high-quality support and practical solutions.

Requirements include native or proficient Danish and fluent English, at least 1 year in customer service, and basic IT skills.