Danish-Speaker Customer Support Pro (Remote/Barcelona)

cbtalents-37; Barcelona; Híbrido; EUR 22.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary: €22k base

Bonus up to €4k

Hybrid/Remote Barcelona area

Training & development

International environment

Descripción de la vacante

cbtalents-37 in Barcelona is hiring a Danish-speaking Customer Service Representative to join a global, technology-driven team. The role focuses on delivering high-quality support to Danish-speaking customers in a B2B setting, with a strong emphasis on professional service and issue resolution.

You will handle inquiries via phone, email, and chat, maintain accurate records, and collaborate with internal teams to ensure customer satisfaction.

Formación

• Danish: C2 fluent/native level.
• English: good working level.
• Previous experience in customer service or client-facing roles.
• Strong communication and problem-solving skills.
• Customer-oriented and service-minded profile.
• Based in Barcelona or able to relocate independently within the area.

Responsabilidades

• Handle inbound customer inquiries via phone, email, and chat.
• Provide accurate information, support, and solutions in a timely manner.
• Ensure high levels of customer satisfaction and service quality.
• Collaborate with internal teams to resolve customer issues.
• Maintain proper documentation of all interactions.

Conocimientos

Danish (C2)

English (B2)

Customer service

Communication

Problem-solving

Barcelona relocation

Descripción del empleo

cbtalents-37 in Barcelona is hiring a Danish-speaking Customer Service Representative to join a global, technology-driven team. The role focuses on delivering high-quality support to Danish-speaking customers in a B2B setting, with a strong emphasis on professional service and issue resolution.

You will handle inquiries via phone, email, and chat, maintain accurate records, and collaborate with internal teams to ensure customer satisfaction.