Customer Service Representative – Danish Speaker – Barcelona (Remote)

cbtalents-37; Barcelona; Híbrido; EUR 22.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary: €22k base

Bonus up to €4k

Hybrid/Remote Barcelona area

Training & development

International environment

Descripción de la vacante

cbtalents-37 in Barcelona is hiring a Danish-speaking Customer Service Representative to join a global, technology-driven team. The role focuses on delivering high-quality support to Danish-speaking customers in a B2B setting, with a strong emphasis on professional service and issue resolution.

You will handle inquiries via phone, email, and chat, maintain accurate records, and collaborate with internal teams to ensure customer satisfaction.

Formación

• Danish: C2 fluent/native level.
• English: good working level.
• Previous experience in customer service or client-facing roles.
• Strong communication and problem-solving skills.
• Customer-oriented and service-minded profile.
• Based in Barcelona or able to relocate independently within the area.

Responsabilidades

• Handle inbound customer inquiries via phone, email, and chat.
• Provide accurate information, support, and solutions in a timely manner.
• Ensure high levels of customer satisfaction and service quality.
• Collaborate with internal teams to resolve customer issues.
• Maintain proper documentation of all interactions.

Conocimientos

Danish (C2)

English (B2)

Customer service

Communication

Problem-solving

Barcelona relocation

Descripción del empleo

Customer Service Representative – Danish Speaker – Barcelona (Remote)

Location: Barcelona, Spain (Remote possible, must be based locally)
Work Model: Hybrid / Remote (within Barcelona area)
Start Date: ASAP

About the Role

Join an international customer service project within the industrial automation and engineering technology sector, supporting a global leader in advanced technical solutions.

In this role, you will be responsible for providing high-quality support to Danish-speaking customers, ensuring efficient resolution of inquiries and maintaining excellent service standards in a professional B2B environment.

Responsibilities

• Handle inbound customer inquiries via phone, email, and chat
• Provide accurate information, support, and solutions in a timely manner
• Ensure high levels of customer satisfaction and service quality
• Collaborate with internal teams to resolve customer issues
• Maintain proper documentation of all interactions

Requirements

• Danish: C2 (fluent/native)
• English: good working level
• Previous experience in customer service or client-facing roles
• Strong communication and problem-solving skills
• Customer-oriented and service-minded profile
• Based in Barcelona or able to relocate independently within the area

Working Schedule

• Monday to Friday
• 09:00 – 18:00 (39h/week)

Salary & Benefits

• Base salary: €22,000 gross/year
• Performance bonus: up to €4,000 gross/year
• Stable full-time position
• International and professional working environment
• Training and development opportunities

About the Opportunity

This is a great opportunity to join a global technology-driven environment where you can develop your customer service skills while working with innovative industrial solutions and international clients.

Interested?

If you are a Danish speaker based in Barcelona/willing to relocateand looking for a stable customer service role in an international environment, this is a great opportunity to grow your career.