Danish-Speaking Customer Support Pro — Onsite Barcelona

Convergys; Barcelona; Presencial; EUR 17.660 - 21.585; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Onsite Barcelona Office

Full-time 39h/week contract

Fully paid training

Career development programs

Bonus up to €1,500

Descripción de la vacante

Concentrix in Barcelona (Onsite) is seeking a Danish-speaking Customer Service Representative to support customers in the coffee industry. You will provide accurate information, log and follow up orders, and handle post-sales requests with a focus on quality service.

The role is full-time (39 hours/week) on a 6-month fixed-term contract, based at the onsite Barcelona office, with fully paid training and clear career development opportunities. A bonus program up to €1,500 is available.

Formación

• Danish or bilingual proficiency required.
• Excellent communication skills in diverse customer interactions.
• Team-oriented with a drive for success.

Responsabilidades

• Provide accurate information to customers.
• Log and follow up orders or requests.
• Deliver high-caliber post-sales service (logistics, warranties, refunds).
• Capture required data in CRM per training and policies.

Conocimientos

Danish

English (advanced)

Communication

Team player

Descripción del empleo

Concentrix in Barcelona (Onsite) is seeking a Danish-speaking Customer Service Representative to support customers in the coffee industry. You will provide accurate information, log and follow up orders, and handle post-sales requests with a focus on quality service.

The role is full-time (39 hours/week) on a 6-month fixed-term contract, based at the onsite Barcelona office, with fully paid training and clear career development opportunities. A bonus program up to €1,500 is available.