Danish-Speaking Customer Support Advisor | Hybrid Barcelona

cbtalents-37; Barcelona; Híbrido; EUR 20.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

27 vacation days

Initial training and coaching

Multicultural environment

Modern office in Barcelona

Descripción de la vacante

cbtalents-37 in Barcelona is seeking a Customer Support Advisor who speaks Danish to join our international team. You will help travellers with accommodation needs, handling bookings, payments and inquiries across channels in a hybrid work setting.

No prior experience required; training provided. The role offers a fixed schedule (09:00–20:00 rotating), 27 vacation days, and a path to a permanent position in a multicultural office in central Barcelona.

Formación

• Danish language proficiency (C1-C2).
• English proficiency (B2-C1).
• Strong communication and listening skills.
• Problem-solving mindset and adaptability.

Responsabilidades

• Support customers via email and phone.
• Help solve booking, payment, and service-related questions.
• Mediate between travellers and accommodation providers.
• Follow internal processes and guidelines.

Conocimientos

Danish proficiency

English proficiency

Communication

Problem solving

CRM basics

Herramientas

CRM

Email

Descripción del empleo

cbtalents-37 in Barcelona is seeking a Customer Support Advisor who speaks Danish to join our international team. You will help travellers with accommodation needs, handling bookings, payments and inquiries across channels in a hybrid work setting.

No prior experience required; training provided. The role offers a fixed schedule (09:00–20:00 rotating), 27 vacation days, and a path to a permanent position in a multicultural office in central Barcelona.