DACH Customer Success Manager - Scaled, AI-Driven

Qlik; Barcelona; On-site; EUR 45,000 - 75,000; Full time

Benefits offered by this job

Career progression

Global team

Flexible work environment

Volunteer days

Job summary

Qlik is seeking a Agentic Customer Success Manager in Barcelona, Spain. You will focus on driving retention and product adoption across a large base of Qlik customers, using automation and data-driven insights to maximize impact at scale.

As a scaled role, you will balance a broad portfolio with analytical rigor, identifying at-risk accounts and deploying proactive interventions to ensure customers stay healthy and successfully adopt the product suite.

Qualifications

• University degree or equivalent education required.
• Experience in Customer Success or related role with SaaS products.
• Strong analytical skills and data-driven mindset.

Responsibilities

• Drive retention and product adoption across a scalable customer base.
• Identify at-risk accounts and design proactive interventions.
• Collaborate with cross-functional teams to maximize customer value.

Skills

SaaS knowledge

Analytical thinking

Customer Success experience

Education

University degree or equivalent

Tools

BI/Analytics tools

Qlik product suite

Job description

Qlik is seeking a Agentic Customer Success Manager in Barcelona, Spain. You will focus on driving retention and product adoption across a large base of Qlik customers, using automation and data-driven insights to maximize impact at scale.

As a scaled role, you will balance a broad portfolio with analytical rigor, identifying at-risk accounts and deploying proactive interventions to ensure customers stay healthy and successfully adopt the product suite.