Customer Support Agent - Hybrid (Málaga) Dutch/German

Homerun B.V.; Málaga; Híbrido; EUR 18.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work culture

On-site Málaga office

Onboarding and training

Supportive team environment

Descripción de la vacante

Atender in Málaga is seeking a Customer Support Agent to join our team. You’ll be the first line of contact for clients, handling inquiries via chat, email, or phone with empathy and professionalism.

We value curious, proactive, and team‑oriented people who can quickly learn digital tools. A hybrid work culture and onboarding support help you settle in, with a language-friendly environment including Dutch and German speakers.

Formación

• Curious and proactive mindset to understand customer needs.
• Tech-savvy and quick to learn digital tools and platforms.
• Excellent verbal and written communication in English; additional languages a plus.
• Team-oriented with collaboration over competition.

Responsabilidades

• As the first line of support, handle inquiries and tickets with empathy and timeliness.
• Work with a solution-oriented mindset to ensure customer satisfaction.
• Collaborate closely with the team and share insights for improvement.
• Contribute to a positive workplace culture.

Conocimientos

Curious and proactive

Tech-savvy

Great communicator

Team-oriented

Located in Málaga or planning to move

Descripción del empleo

Atender in Málaga is seeking a Customer Support Agent to join our team. You’ll be the first line of contact for clients, handling inquiries via chat, email, or phone with empathy and professionalism.

We value curious, proactive, and team‑oriented people who can quickly learn digital tools. A hybrid work culture and onboarding support help you settle in, with a language-friendly environment including Dutch and German speakers.