Customer Service Specialist - German-speaker

Talent Search People; Barcelona; Hybrid; EUR 25.000 - 29.000; Vollzeit

Benefits dieser Stelle

Permanent contract

Hybrid work model

Meal allowance

Gym access

Product discounts

Flexible working hours

Zusammenfassung

Talent Search People is seeking a recent graduate or early-career professional to join the Order to Cash team in a hybrid work setting in Spain. You will manage orders, coordinate with Logistics, handle invoicing, and monitor collections while building strong customer relationships.

German and English proficiency are required, with a university degree or vocational qualification. The role offers a permanent contract, a salary of 25,000–29,000 € gross per year, meal allowance, gym access, product

Qualifikationen

• University degree or vocational qualification.
• Some previous work experience (internship or first job).
• Native or advanced level of German and advanced English.
• Strong communication skills and customer-oriented mindset.
• Tech-savvy mindset and interest in AI and digital tools.
• Good analytical skills and attention to detail.
• A proactive attitude, eagerness to learn and adaptability.
• Ability to work collaboratively in cross-functional environments.

Aufgaben

• Managing the Order to Cash process for customers.
• Handling customer orders (entry, validation, and follow-up).
• Monitoring product availability and coordinating with Logistics.
• Managing administrative and logistical incidents, ensuring timely resolution.
• Overseeing invoicing processes and credit notes.
• Monitoring collections and ensuring compliance with payment terms.
• Ensuring service quality while building strong and long-lasting customer relationships.

Kenntnisse

Customer service

Communication

Analytical skills

Cross-functional collaboration

Digital tools

AI and digital tools interest

Ausbildung

University degree or vocational qualification

Jobbeschreibung

If you’re a recent graduate or early-career professional with a passion for customer service, problem-solving, and technology, this is a great opportunity to kick-start your career in an international and fast-paced environment.

What will you do?

• Managing the Order to Cash process for customers.
• Handling customer orders (entry, validation, and follow-up).
• Monitoring product availability and coordinating with Logistics.
• Managing administrative and logistical incidents, ensuring timely resolution.
• Overseeing invoicing processes and credit notes.
• Monitoring collections and ensuring compliance with payment terms.
• Ensuring service quality while building strong and long-lasting customer relationships.

Who we look for

• A university degree or vocational qualification.
• Some previous work experience (internship or first job), regardless of the field.
• Native or advanced level of German, and advanced English.
• Strong communication skills and customer-oriented mindset.
• Tech-savvy mindset and interest in AI and digital tools.
• Good analytical skills and attention to detail.
• A proactive attitude, eagerness to learn, and adaptability.
• Ability to work collaboratively in cross-functional environments.

What we offer

• Permanent contract.
• Salary between 25.000 - 29.000 € gross/year, depending on experience.
• Hybrid model: 2 days remote / 3 days in the office.
• Flexible working hours (Mon-Thu flexible start, and short working day on Fridays).
• International environment with structured onboarding and training.
• Meal allowance.
• Gym access.
• Product discounts.