Customer Service Agent With English

Randstad NV; Barcelona; On-site; EUR 20,000 - 28,000; Full time

Job summary

Randstad NV in Barcelona is seeking a customer service advisor for a fast-paced call center. You will handle incoming calls, resolve questions and guide clients with a customer-first approach. Join a youthful, dynamic environment in a well-known energy company and keep learning on the job.

This is an on-site role in Glòries, Barcelona, with immediate availability and a focus on teamwork and client relations. English proficiency at C1 and a proactive, goal-driven mindset are essential.

Qualifications

• English language proficiency at C1 level or higher.
• Strong customer-facing communication and problem-solving skills.

Responsibilities

• Handle incoming calls to address customer questions, inquiries and issues.
• Provide accurate information and resolve complaints in a professional manner.

Skills

Customer service

English C1

Teamwork

Goal-oriented

Tools

Office tools

Job description

You will work as an advisor, handling incoming calls to address questions, inquiries, and issues from the company's customers. The role is based at a call center in the Glòries area of Barcelona. You will work in a youthful, dynamic environment where you can showcase your customer service skills for a well-known energy company and continue learning on the job.

• Immediate availability
• English C1
• Goal-focused
• Want to learn and have fun
• You like working as a team and dealing with clients
• That you want to belong to a great company where you can develop professionally.
• Management of office tools at user level