Customer Service Agent With French

Randstad NV; Barcelona; On-site; EUR 18,000 - 24,000; Full time

Job summary

Randstad NV in Barcelona's Glòries district is seeking an advisor to handle incoming calls from customers of a well-known energy company. You will address questions, inquiries, and issues in a lively, youthful environment and have opportunities to learn on the job.

You should be immediately available, fluent in French at C1 level, and enjoy teamwork. The role emphasizes customer service excellence and the chance to grow professionally within the company.

Responsibilities

• Handle incoming calls to address questions, inquiries, and issues from customers.
• Work at a call center in the Glòries area of Barcelona.

Skills

Customer service mindset

Team player

French language (C1)

Phone etiquette

Tools

Office tools

Job description

You will work as an advisor, handling incoming calls to address questions, inquiries, and issues from the company's customers. The role is based at a call center in the Glòries area of Barcelona. You will work in a youthful, dynamic environment where you can showcase your customer service skills for a well-known energy company and continue learning on the job.

• Immediate availability
• FRENCH -C1
• Goal-focused
• Want to learn and have fun
• You like working as a team and dealing with clients
• That you want to belong to a great company where you can develop professionally.
• Management of office tools at user level