Customer Service Representative English Speaker

Jobbydoo; Barcelona; On-site; EUR 17,000 - 20,000; Full time

Benefits offered by this job

Gross salary €18,471/year

38.5 hours/week

Mon-Fri 9-18

1-month contract

Career development

International environment

Team-building

Job summary

Adecco is seeking a Fashion Customer Service Representative in Barcelona to support customers in the English and Spanish markets. The role is full-time, Monday to Friday, 9:00–18:00, on a 1-month temporary contract.

You will handle calls, manage orders and returns, and provide excellent service across channels. Fluent English and Spanish, strong communication, and teamwork are essential for success.

Qualifications

• Fluent English and Spanish essential.
• Excellent communication and interpersonal skills.
• Customer-oriented, proactive and solution-focused.
• Good PC and systems knowledge.
• Attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Well organized, reliable and adaptable.

Responsibilities

• Handling incoming customer calls and enquiries.
• Managing orders, changes and returns.
• Providing excellent customer service through different communication channels.
• Ensuring customer satisfaction and providing effective solutions.

Skills

Fluent English

Spanish

Excellent communication

Customer-oriented

Team player

PC knowledge

Tools

PC knowledge

Job description

Barcelona | Full-time, Monday to Friday, 9:0018:00 | Temporary contract: 1 month DescriptionWe are looking for a Fashion Customer Service Representative to join an international team in Barcelona and support customers in the English and Spanish markets. En Adecco creemos en la igualdad de oportunidades y apostamos por el Talento Sin Etiquetas

Your main responsibilities will include:

• Handling incoming customer calls and enquiries.
• Managing orders, changes and returns.
• Providing excellent customer service through different communication channels.
• Ensuring customer satisfaction and providing effective solutions.

Requisitos

• Fluent English and Spanish essential.
• Excellent communication and interpersonal skills.
• Customer-oriented, proactive and solution-focused.
• Good PC and systems knowledge.
• Attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Well organized, reliable and adaptable.

¿Qué ofrecemos?

• €18,471 gross/year.
• 38.5 hours/week.
• Monday to Friday, 9:0018:00.
• 1-month temporary contract.
• Career development opportunities within the project.
• Dynamic, international and multicultural environment.
• Excellent team environment and team-building activities.
• Opportunity to work with one of the world's leading contact center providers.

Customer Service Representative English Speaker Barcelona, ES