CRM Senior Specialist

avisbudget; Barcelona; Hybrid; EUR 35,000 - 40,000; Full time

Benefits offered by this job

Remote work up to 4 days a week

Permanent contract

Medical Insurance

Life Insurance after 6 months

Multicultural environment

Job summary

Avis Budget Group in Barcelona is seeking a CRM Senior Specialist to lead BAU and promotional email campaigns across 15+ EMEA markets. You will own segmentation, testing, approvals and deployment from planning through execution.

The role requires about 5 years in CRM/email marketing, proficiency with Salesforce Marketing Cloud (AMPscript, Data Extensions) and strong English and Spanish communication. You will collaborate with multiple stakeholders and contribute to a scalable multilingual

Qualifications

• Around 5 years of CRM / email marketing experience.

Responsibilities

• Build, test and deploy BAU and promotional email campaigns.
• Own and maintain the EMEA campaign calendar across markets and languages.
• Develop and manage audience segmentation and personalised communications.
• Work with Dynamic Content, AMPscript and Data Extensions to deliver targeted campaigns.
• Coordinate campaign approvals with local market, Brand, Legal and Compliance teams.
• Support A/B testing, uplift analysis and campaign optimisation.
• Monitor campaign performance, engagement, conversion and deliverability.
• Troubleshoot campaign builds and maintain high QA standards.
• Support the development of a scalable multilingual content library, including the use of AI tools.
• Work with JIRA, Litmus and other CRM campaign tools.
• Share knowledge and best practices across the wider EMEA CRM team.

Skills

CRM / Email marketing

Audience segmentation

QA mindset

English

Spanish

Campaign planning

Dynamic Content

AMPscript

Liquid/Javascript

Tools

Salesforce Marketing Cloud

Adobe Experience Cloud

Braze

SAP Emarsys

Job description

We're looking for a CRM Senior Specialist to join our EMEA Marketing CRM team in Barcelona. In this role, you'll play a key part in delivering BAU and promotional email campaigns across 15+ EMEA markets and multiple languages, from campaign planning and segmentation through testing, approval and deployment.

What will you do?

• Build, test and deploy BAU and promotional email campaigns
• Own and maintain the EMEA campaign calendar across 15+ markets and languages
• Develop and manage audience segmentation and personalised communications
• Work with Dynamic Content, AMPscript and Data Extensions to deliver targeted campaigns
• Coordinate campaign approvals with local market, Brand, Legal and Compliance teams
• Support A/B testing, uplift analysis and campaign optimisation
• Monitor campaign performance, engagement, conversion and deliverability
• Troubleshoot campaign builds and maintain high QA standards
• Support the development of a scalable, compliant multilingual content library, including the use of AI tools
• Work with JIRA, Litmus and other CRM campaign tools
• Share knowledge and best practices across the wider EMEA CRM team

What are we looking for?

Must have:

• Around 5 years of CRM / email marketing experience
• Strong experience with Salesforce Marketing Cloud or similar platforms (Adobe Experience Cloud, Braze , SAP Emarsys).
• Hands-on experience and AMPscript, Liquid or Javascript
• Experience working with Dynamic Content and Data Extensions
• Strong knowledge of audience segmentation
• Excellent English and Spanish communication skills
• Strong attention to detail and a solid QA mindset
• Experience working with multiple stakeholders and international markets

Nice to have:

• Experience with Salesforce Marketing Cloud - highly valued, but not essential
• Experience using AI / Generative AI tools for content creation and optimisation
• Additional European languages
• Experience in travel, mobility, retail or another fast-paced B2C environment

We offer:

• Permanent contract
• Salary range: 35000 - 40000 based on experience
• Medical Insurance & Life Insurance after 6 months
• Multicultural environment in Barcelona World Trade Centre
• Remote work up to 4 days a week
• Car Rental Discounts

Avis Budget Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Barcelona

Barcelona

Spain