CRM Analytics & Growth Operations Specialist

Camper; Inca; On-site; EUR 28,000 - 42,000; Full time

Benefits offered by this job

Discounts on Camper products

Flexible schedule

Job summary

Camper is seeking a CRM Analytics professional to provide analytical and operational support across CRM initiatives, optimizing customer acquisition, engagement, and retention. You will coordinate acquisition campaigns, monitor performance, and help forecast database growth while ensuring data quality and accurate measurement across platforms.

You will work with Content, CRM, Legal, Data and Technology teams to define KPIs, run experiments, and derive actionable insights that drive smarter

Qualifications

• University degree in Marketing, Business Administration, Technology, Data/Analytics or related fields.
• At least 2 years of experience in CRM, digital marketing or marketing analytics.
• Experience with CRM platforms such as Emarsys, Salesforce Marketing Cloud, Braze, HubSpot or similar.
• Good command of Excel or Google Sheets and ability to analyze performance metrics.
• Experience with data visualization tools and knowledge of SQL will be considered a plus.
• Ability to work in a dynamic environment and meet deadlines.
• Interest in new technologies and AI tools applied to data analysis.
• Strong data analysis skills and decision-making based on metrics.
• Knowledge of CRM systems and data analysis tools.

Responsibilities

• Coordinate execution of acquisition campaigns across markets and channels from briefing to setup of touchpoints.
• Monitor and analyze performance, prepare reports, identify trends and opportunities for improvement.
• Forecast monthly database growth and assist budgeting for acquisition.
• Extract and analyze data across channels to support decision-making.
• Analyze A/B test results and document learnings to propose optimization hypotheses.
• Validate tracking data across CRM, GA4, BigQuery and reporting tools with technical teams.
• Collaborate on CRM reporting improvements and KPI definitions.
• Work with Content, CRM, Legal, Data and Technology teams to ensure correct measurement of campaigns.

Skills

CRM analytics

SQL

Excel/Sheets

Data visualization

A/B testing analysis

Cross-functional collaboration

Communication

Education

University degree in Marketing or related field

Tools

Emarsys

Salesforce Marketing Cloud

Braze

HubSpot

BigQuery

Job description

Camper is seeking a CRM Analytics professional to provide analytical and operational support across CRM initiatives, optimizing customer acquisition, engagement, and retention. You will coordinate acquisition campaigns, monitor performance, and help forecast database growth while ensuring data quality and accurate measurement across platforms.

You will work with Content, CRM, Legal, Data and Technology teams to define KPIs, run experiments, and derive actionable insights that drive smarter