Client Support Specialist Onsite Queenstown Growth Training

Placements24; O Mente; On-site; EUR 14,000 - 17,000; Full time

Benefits offered by this job

On-site role

Structured training program

Professional development opportunities

Pension fund

Supportive team environment

Job summary

Placements24 in Queenstown is seeking a dedicated Client Support Advisor to deliver exceptional service to our local client base. You will be the main contact for inquiries, resolve issues, and ensure a positive experience with every interaction.

The ideal candidate has strong communication skills, attention to detail, and a commitment to client satisfaction. This on-site role offers structured training and opportunities for growth in a supportive team.

Qualifications

• Experience in customer service or client relations is required.
• Excellent verbal and written communication skills in English.
• Strong listening, problem-solving and discretion when handling information.
• Organized and detail-oriented with ability to work independently.
• Willingness to learn new software and work on-site in Queenstown.

Responsibilities

• Respond to client inquiries via phone, email, and in-person.
• Provide accurate information on accounts, services, and offerings.
• Assist clients with account, transactions, and service usage questions.
• Resolve issues and complaints promptly, escalating when needed.
• Maintain detailed client records in the company database.
• Identify opportunities to improve the client experience.
• Coordinate with internal departments to fulfill requests.
• Follow company policies on client interaction and data privacy.
• Process client-related documentation and transactions accurately.
• Contribute to a positive, collaborative team environment.

Skills

Customer service

Communication

Problem-solving

Attention to detail

Teamwork

Education

Matriculation certificate

Tools

Basic computer apps

Job description

Placements24 in Queenstown is seeking a dedicated Client Support Advisor to deliver exceptional service to our local client base. You will be the main contact for inquiries, resolve issues, and ensure a positive experience with every interaction.

The ideal candidate has strong communication skills, attention to detail, and a commitment to client satisfaction. This on-site role offers structured training and opportunities for growth in a supportive team.