Bilingual Customer & Technical Support Advisor (Spanish)

Teleperformance Spain; Barcelona; Presencial; EUR 15.000 - 18.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Referral program

Excellent work environment

Descripción de la vacante

Teleperformance Spain is seeking a Customer Service and Technical Support Advisor with Spanish to join our Barcelona team. You will act as an ambassador for our brands, delivering 360° support across presales and aftersales, including in-store and e-commerce channels.

The role requires C1 English and Spanish, empathy, problem solving, and a customer-focused mindset. It is a temporary two-month contract with a 38.5-hour work week and rotating shifts, offering a referral program and an engaging,

Formación

• C1 level of English and Spanish.
• Listening and understanding capacity.
• Empathy (Understanding others).
• Customer focus.
• Problem solving and Technical learning.
• Integrity and trust.
• Conflict management.

Responsabilidades

• Provide 360° support to all brands in presales and aftersales, including physical stores and e-commerce.
• Troubleshooting and backoffice tasks.
• Support across channels and maintain brand reputation.

Conocimientos

C1 level English

C1 level Spanish

Listening

Empathy

Customer focus

Problem solving

Integrity and trust

Conflict management

Process Excellence

Collaboration

Communication

Emotional intelligence

Open mindedness

Critical thinking

Solution orientation

Entrepreneurship

Descripción del empleo

Teleperformance Spain is seeking a Customer Service and Technical Support Advisor with Spanish to join our Barcelona team. You will act as an ambassador for our brands, delivering 360° support across presales and aftersales, including in-store and e-commerce channels.

The role requires C1 English and Spanish, empathy, problem solving, and a customer-focused mindset. It is a temporary two-month contract with a 38.5-hour work week and rotating shifts, offering a referral program and an engaging,