Bilingual Customer Support Specialist (Spanish/English)

Flutter International; Ceuta; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading customer support company is seeking a Customer Support Specialist fluent in Spanish and English to join their dynamic team in Ceuta, Spain. The role involves responding to customer inquiries via various channels, providing technical support, and maintaining strong customer relationships. Ideal candidates will have customer service experience in a contact center environment, excellent communication skills, and a passion for sports and gaming products. The company offers competitive salaries, comprehensive benefits including health and dental insurance, and opportunities for career development.

Servicios

30 days paid leave

Health and Dental Insurance

Personal life insurance

Learning support up to €2,000

Work From Home allowance

Free snacks, fruits, and drinks

Formación

• Experience in a multi-channel contact centre environment.
• Strong customer service orientation.
• Ability to handle difficult customers effectively.

Responsabilidades

• Respond to incoming and outgoing communication effectively.
• Provide technical support to customers.
• Develop customer relationships.

Conocimientos

Customer service experience

Fluency in Spanish

Fluency in English

Excellent communication skills

Interpersonal skills

Problem solving

Team player

Herramientas

Microsoft Word

Microsoft Excel

Descripción del empleo

A leading customer support company is seeking a Customer Support Specialist fluent in Spanish and English to join their dynamic team in Ceuta, Spain. The role involves responding to customer inquiries via various channels, providing technical support, and maintaining strong customer relationships. Ideal candidates will have customer service experience in a contact center environment, excellent communication skills, and a passion for sports and gaming products. The company offers competitive salaries, comprehensive benefits including health and dental insurance, and opportunities for career development.