Bilingual CS Rep — French & Spanish, Onsite Barcelona

Concentrix; Barcelona; Sur place; EUR 18 000 - 22 000; Plein temps

Avantages offerts par ce poste

Referral bonus opportunities

Fully paid training

Career development programs and...

Résumé du poste

Concentrix in Barcelona is seeking a Customer Service Representative who can handle French and Spanish speaking customers onsite. Join a global leader in technology and services delivering support across iconic brands.

You will provide accurate information, log orders, and handle post-sales inquiries while using CRM. The role includes full-time hours, structured training, and career development opportunities.

Qualifications

• Proficient or bilingual in French and advanced Spanish.
• Excellent communication skills in customer-facing situations.
• Good team player with drive for success.
• Previous experience in similar position is a plus.

Responsabilités

• Provide accurate information to the customer.
• Log and follow up of correct and valid orders or requests.
• Deliver high-caliber customer service on post-sales requisitions (logistics, warranties, refunds).
• Capture all required data elements in CRM as required by client training, policies and procedures.

Connaissances

French

Spanish

Communication skills

Team player

Description du poste

Concentrix in Barcelona is seeking a Customer Service Representative who can handle French and Spanish speaking customers onsite. Join a global leader in technology and services delivering support across iconic brands.

You will provide accurate information, log orders, and handle post-sales inquiries while using CRM. The role includes full-time hours, structured training, and career development opportunities.