Bilingual Client Success Associate

Gartner, Inc.; Barcelona; Presencial; EUR 35.000 - 61.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Collaborative culture

Growth opportunities

Hybrid work environment

Descripción de la vacante

Gartner, Inc. is seeking a Client Success Associate to onboard clients, demonstrate the value of Gartner services, and stimulate engagement across product portfolios. The role supports clients from diverse functions and seniority levels, ensuring they realize ROI from their Gartner subscription.

You will manage relationships, surface priorities, and collaborate with Gartner teams to maximize client value. Strong communication and multilingual skills are essential for success in this global,

Formación

• Bachelor’s / Masters degree preferred.
• Prior experience in a client-facing role or internship.
• Proven track record of success fueled by a passion for delighting clients.
• Strong communication, collaboration, prioritization, critical thinking, and influencing skills.

Responsabilidades

• Build, develop and manage relationships with a variety of clients ranging from senior C-levels to more junior client professionals across various business functions ensuring they are successful in the utilization of their Gartner subscription, resulting in customer satisfaction, retention, and growth.
• Introduce Gartner services and capabilities to new clients and communicate value to decision makers.
• Facilitate client calls, understand client priorities, and recommend a program of action that drives high value and return of investment on their Gartner membership.
• Collaborate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to clients.
• Conduct regular reviews of client book of business looking into performance and key client engagement metrics.

Conocimientos

Fluent English

Spanish

Educación

Bachelor’s / Masters degree preferred

Descripción del empleo

Gartner, Inc. is seeking a Client Success Associate to onboard clients, demonstrate the value of Gartner services, and stimulate engagement across product portfolios. The role supports clients from diverse functions and seniority levels, ensuring they realize ROI from their Gartner subscription.

You will manage relationships, surface priorities, and collaborate with Gartner teams to maximize client value. Strong communication and multilingual skills are essential for success in this global,