German-Speaking Client Success Partner | Onboard & Grow Value

Gartner, Inc.; Barcelona; Presencial; EUR 38.000 - 54.000; Jornada completa

Descripción de la vacante

Gartner, Inc. is seeking a Client Success Associate to onboard clients and surface business priorities, helping teams maximize value from their Gartner memberships.

You’ll work across IT, HR, Supply Chain, Marketing, Finance, Legal and Sales to ensure clients realize the impact of Gartner services. You will coordinate with Gartner experts, identify priorities, and deliver solutions that drive engagement, satisfaction and renewal.

Formación

• Bachelor's degree preferred along with 6+ months relevant professional or internship experience.
• Proven track record of success fueled by a passion for delighting clients.
• Strong communication, collaboration, prioritization, critical thinking, and influencing skills.
• Ability to use German (Reading, Writing and Speaking) at a business or native level.

Responsabilidades

• Partner with clients ranging from senior C-levels to junior client professionals across IT, HR, Supply Chain, Marketing, Finance, Legal and Sales practices to ensure success with Gartner subscriptions.
• Introduce Gartner services and capabilities to prospective and new clients, manage account relationships or connect clients with Gartner experts.
• Identify client priorities and align Gartner resources to maximize ROI and client value.
• Collaborate with internal Gartner stakeholders to drive service delivery, share best practices and design innovative solutions.
• Leverage insights and metrics to drive ongoing client engagement, satisfaction, retention and growth.

Conocimientos

Communication

Collaboration

Prioritization

Critical thinking

Influencing

German language

Educación

Bachelor's degree

Descripción del empleo

Gartner, Inc. is seeking a Client Success Associate to onboard clients and surface business priorities, helping teams maximize value from their Gartner memberships.

You’ll work across IT, HR, Supply Chain, Marketing, Finance, Legal and Sales to ensure clients realize the impact of Gartner services. You will coordinate with Gartner experts, identify priorities, and deliver solutions that drive engagement, satisfaction and renewal.